At Kapardi Stone And Tile, we are committed to providing quality natural stone products and a transparent customer experience.

Natural Stone Variations

Natural stone may naturally vary in colour, shade, veining, texture, pattern, mineral deposits, and surface characteristics.

Such natural variations are not considered defects and are generally not eligible for refund or replacement.

Damaged or Incorrect Products

If you receive a significantly damaged or incorrect product, please contact us promptly with:

  • Order or invoice number
  • Clear photographs
  • Description of the issue

After verification, we may provide a suitable replacement, credit, or refund depending on the circumstances.

Customized Products

Customized, cut-to-size, specially finished, or made-to-order products are generally non-returnable and non-refundable once production has started.

Order Cancellation

Cancellation requests should be made before production or processing begins. If work has already started, applicable processing or customization charges may be deducted.

Return Approval

Products should not be returned without prior approval from Kapardi Stone And Tile.

Refund Processing

Approved refunds will be processed after verification. The time required for the amount to appear may depend on the payment method or banking provider.

Refund Assistance

For any cancellation, return, replacement, or refund enquiry, please contact:

Kapardi Stone And Tile
Dausa Road, Gola Ka Bas, Jaipur, India
Phone: +91 97857 17371
Email: admin@kapardistone.com